Warranty Information

Five Year Frame Warranty

Santa Cruz Bicycles will repair or replace at its option any frame it determines to be defective.

The warranty will be in effect for five years from the date of sale and applies to the original owner.

This warranty does not cover custom finishes.

Lifetime Bearing Warranty

Santa Cruz Bicycles frame bearings are warranted for life to the original owner of the bike.

The return process is simple: send your used bearings back to Santa Cruz Bicycles in an envelope marked "Warranty Bearing Replacement", and be sure to include your return address. We'll turn your package around within 48 hours, and cover the shipping back to you. That's it!

No-Fault Replacement

Santa Cruz Bicycles will make replacement parts available to the original owner at a minimal charge in the event of a crash or other non-warranty situation for the life of the bike.

Frame Warranty Registration

To register your new Santa Cruz Bicycle please complete the form below with your full details.

Bike Details

Frame Model Required
Size Required
Colour Required
Frame Number Required
Date of Purchase Required
Frame or Complete Build Frame Complete Required
Purchase Price Required
Dealer
Other:
Required
Build Details  

Your Details

Email Address Required
First Name Required
Surname Required
Address Required
City / Town Required
County Required
Post Code Required
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Daytime Phone  

Extra Info

You don't need to complete these details,
but your comments are always welcome and may help us - thank you.

Why Did You Choose Santa Cruz? Required
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